Location: Hybrid: Both remote and on-site work in Windsor

Posting Period: September 5, 2024 to September 19, 2024 at 4:00pm

Employment Type: Permanent, Full-Time

Benefits: Pension, Health & Dental, Paid Sick, Life &Disability Insurance, Vacation, Wellness Days and more

Conditions: Current business reference checks, vulnerable sector police clearance, and immunization medical clearance

POSITION SUMMARY:  

The Business Analyst, Enterprise Project Management Office (EPMO) works collaboratively across the region to provide regional intake and project management services. The Business Analyst supports business analysis activities that allow for delivery of effective transformation solutions for our customers. This role participates in the investigation of new initiatives and coordinates the capturing of future solution requirements, working closely with other stakeholders from TransForm departments throughout the process (IT infrastructure, applications, integration, and development, and privacy and security teams). A key element of the role is to act as liaison between our partners, end users, vendors, procurement organization and stakeholders in the scoping of technological process transformations. 

This role is responsible for developing intake documentation (including the analysis of impact, options, and risks) for potential projects as well as acting as a point of contact during projects. The intake portion of the role includes assessing scope with both business and vendors partners, producing briefing notes, and developing a high-level cost, resource and schedule estimate. As a point of contact, the Business Analyst is expected to apply fundamental project management leading practices, including task, issuerisk, resource, and budget management. The Business Analyst must have or be willing to develop knowledge of infrastructure components used by TransForm, an understanding of application implementation sequencing, and awareness of the impact of new solutions to TransForm and our partners including privacy and security implications. This role combines strategy (planning, standards, business cases) with tactical efforts (point of contact, procurement, provisioning) on a variety of initiatives. 

WHAT YOU’LL DO: 

Intake Review & Assessment: 

• Analysis of vendor and customer documentation for the purposes of completing the assessment of the proposed solution. 

• Advise/Consult with internal subject matter experts and external vendors. 

• Meet with key stakeholders to discuss options and advise on best course of action. 

• Generate briefing note based on above information to provide to stakeholders for sign-off. 

Participate in the Regional Intake Committee: 

• Assists in the investigation and recommendation of regional solution proposals including development of business cases and RFP's for assigned areas of responsibility. 

• Support the development and documentation of processes and procedures for Project Coordination & Point of Contact (POC) 

• Gather information based on intake and kick-off meetings to determine project scope. 

• Manage project documentation based on internal project management procedures and best-practices, including but not limited to: Kick-Off Agenda, Project Charter, Project Plan and Timeline, Project Log, Stakeholder Register, Status Report, Cutover Plan, Meeting Minutes, Change Requests, Communication Plans, and UAT sign-off. 

• Liaise with customers, colleagues, and vendors during the lifespan of the project. 

• Support the completion of support documentation (eg. RASCI, server provisioning, software solution workbooks). 

• Handle purchase requisition life cycle. 

Partner Consultation & Customer Service: 

• Work closely with partners internally and externally to provide guidance and support during the intake and project phases of a project. 

• Engage with stakeholders prior to and during intake process to determine best course of action to proceed, escalating concerns and issues as needed. 

• Review of technical documentation and workflows to support Request for Proposals (RFP) development, including assessments for each vendor, creating qualitative comparisons between vendors, and determine possible issues, risks, and costs. 

MUST- HAVES: 

• Minimum 3-year diploma or degree related to information technology, health sciences, business or health administration, or process/industrial engineering. Relevant experience will be considered where the applicant does not have a related diploma or degree. 

• 2-3 years’ experience in supporting and leading projects related to technology or healthcare solutions in a complex IT environment. 

• 2-3 years’ experience in supporting workflow/process design and/or supporting application solutions or technology support services in a complex IT environment.  

• Experience in leading or participating in large scale transformation and/or application implementation processes.  

• Excellent interpersonal skills interacting with partners, including the ability to facilitate meetings, identify decision makers and drive towards clear decisions and action items. 

• Familiarity with project management methodologies. 

• Team player who works well in a fast-paced, time sensitive customer focused environment with a high level of energy and creativity. 

• Outstanding written communication skills. 

• Excellent critical thinking, decision making and negotiation/influence abilities. 

• Facilitate meetings with multiple stakeholders, often with competing priorities, to seek consensus for next steps.  

• Project experience as a point of contact ranging from administrative tasks on small projects to managing project tasks.   

OTHER CONDITIONS: 

• Minimal exposure to disagreeable conditions typical of an office position:  exposed to stress and pressure associated with multiple priorities and deadlines 

• Must be able to travel within the Southwestern Ontario area, when required 

• Must be able to work evenings and weekends, when required  

ABOUT US: 

TransForm Shared Service Organization, a non-profit, unique, innovative, results-driven organization founded by hospitals in the Erie St. Clair region. Our services include: clinical and business system application support, integration and development, information system infrastructure, information privacy, security, IT break fix, project management as well as other back office support services. As a strategic solutions centre committed to exceptional service delivery, TransForm leads, innovates and supports health system transformation. If you are service oriented, dedicated to exceeding performance expectations and interested in reaching your full potential, TransForm is for you!  We welcome and appreciate your interest in our organization. Want to know more about TransForm?  Visit our website 

HOW TO APPLY: 

• Please email a copy of your cover letter and resume to HR@transformsso.ca.   

• Reference the job and where you found the job posting in the subject line of the email.   

TransForm is committed to employment equity and welcomes diversity in the workplace. TransForm encourages applications from all qualified individuals including women, members of racialized communities, indigenous persons, immigrants & refugees, persons with disabilities, and persons of any sexual orientation, gender identity or gender expression. Upon request, accommodations for disabilities will be provided to support participation in all aspects of the recruitment process. 

By applying to this position, you are confirming you possess a Canadian citizenship or a permanent resident status or work permit. 

We thank all applicants for their interest.  Only those selected for an interview will be contacted. 

TransForm is currently not accepting applications or solicitation from recruitment agencies.  Thank you for your cooperation.  

STAY CONNECTED TO US: 

Follow us on LinkedIn, Facebook, Indeed and X for the latest job postings and news!